Old Town Suites

We had a balcony room with a wonderful view over the old town. The rooms felt authentic, and everything was clean and great. We did lose water for 1-2 hours before checkout. It was also very loud at night, so if you’re not a light sleeper, it’s nothing special.

Our room was very hot even though it had air conditioning, and the downstairs door was broken. Whenever we came back, we had to ask for help at the cafe next door. We also had three huge suitcases, and it was difficult carrying them up to the third floor. The hotel description never mentioned there was no elevator. There was no communication from the hotel about how to check in. I’ve been trying for more than a week to get the invoice, without success. I’ve sent five messages through Booking.com and made four calls. The person I spoke with was very polite and kept saying it would be sent after we hung up. Update: after two weeks, still no invoice.

The sheets were stained with blood, and the place was infested with bed bugs. Disgusting. We fled in the middle of the night to find another hotel, and the owner never even called back to apologize.

I barely saw any staff during my whole stay, which felt a little strange, almost like being in a haunted guest house. The rooms were clean, though, and the hotel is right in the city center, so I can’t complain.