Zakynthos Hotel

For the price we paid, we're satisfied. The room was clean, with daily cleaning, A/C and a TV, and we had no problems. The hotel is calm and the people are really kind. There's a pool, and there weren't many guests, mostly Czech and Polish. The beach is a long way off, but the hotel bus goes there and back. We were a bit disappointed with the food because it was always the same and there wasn't much choice, though we could always find something to eat. The bar had a super kind, smiley man who mixed the drinks and was polite.

The bathrooms need refurbishment, and that was the hotel's only negative for us. Everything else was fine. The young staff were very friendly and always willing to help, the pool was clean and enjoyable, and the food was nice, though breakfast could be better. Drinks were great. Since the hotel is on a hill and a little far from the beach, renting a car is a must.

The all-inclusive service was good, with varied food of average quality. Staff tried to be kind and keep smiling, and the pool was cleaned and disinfected daily. The rooms were small and not cleaned properly. The bathrooms need urgent replacement: they were very dirty and all the fixtures were broken. Shower water was cold most of the time, though it was warm one evening. Water from the bathroom sink looked light brown and wasn't drinkable. Lunch for all-inclusive guests ran from 13:00 to 14:30; if you arrived even 10 minutes after 14:30, waiters pointed to the clock and wouldn't serve you. The hotel is 1.2 km from the first beach. Wi-Fi was very weak in the room and the internet very slow, though the signal was good outside by the bar.

It's a very nice place, a bit far from town and the beach, but they provide transport.