Gutierrez Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 13:00
- Pets
- Allowed
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Lauren B.
The family who runs this hotel were incredibly kind. After my phone was stolen, I was trying to track it down and get it back when I came across the hotel. They let me use their phone to message my family back home, gave me a room in a corner where I felt safe, and booked my shuttle to the airport. Their kids kept me company while I was upset about losing my phone. The room was clean, it felt safe, and it was quiet at night. Breakfast was fabulous. Thank you again to the family for helping me through a rough time.
Mara W.
I had confirmed that arriving around 7pm, depending on traffic, would be okay, even though check-in ran from 3pm to 6pm. The hotel said it would keep my reservation active, but when I got there at 8pm, my room had been given away. They told me to look for another hotel, and everything was booked. I was alone with all my bags, walking the streets in the dark. It was extremely stressful. I had a booking and they didn't care.
Nadia F.
I’m heartbroken that my student left his iPad here and the hotel said they didn’t have it. His mom worked multiple jobs for years to afford it, and he has very long journeys ahead. If they’d returned it, I would have given five stars and sent all my American friends here. The location is amazing and the dog is the sweetest. Please do better and think of your own children. If you make this right, I’ll delete the review.
Luis M.
They confirmed my reservation by email, but when I arrived within 20 minutes of the time I’d given them, they said they were full and had no room for me. A really unfortunate experience.
Marcos I.
It’s very basic, more like a hostel, though it has the essentials. The lake is about 20 minutes away, and breakfast was okay, just coffee.
Amenities
Everything available at this property
General Services
13 available- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- No elevators
- Room service
- Laundry
- Dry Cleaning
- Luggage storage
- Airport transportation
- Tour assistance
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
2 available- Bar
- Breakfast
Pets
1 available- Pets allowed
Room Amenities
1 available- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
149 m 2 min walk
1.1 km 14 min walk
256 m 3 min walk
139 m 2 min walk
Attractions
20- Parque de Panajachel256 m 3 min walk
- Guatemala Magica345 m 4 min walk
- Casa Cakchiquel | Panajachel663 m 8 min walk
- Callejon los Quenen (Queen's Alley)766 m 10 min walk
- Panajachel778 m 10 min walk
Restaurants
20- Te Quiero Coffee and Tea139 m 2 min walk
- Monkey Pizza145 m 2 min walk
- Churrascos la Delicia160 m 2 min walk
- San Miguelito Café203 m 3 min walk
- TecnoCompu215 m 3 min walk
Transit
20- Aeropuerto Internacional de OccidenteAirport40.0 km
- Aeropuerto Internacional La AuroraAirport69.5 km
- Pick-up a Santa Catarina PalopoBus149 m 2 min walk
- Pick up San Antonio y San catarinaBus185 m 2 min walk
- Pickup to San AntonioBus192 m 2 min walk

Stay rules
Important conditions for your stay