atitlan luxury house
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Smoking
- Smoke-free
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
Farhana B.
The location is handy, with restaurants, cafes and the ferry port nearby, but there's nothing luxurious about this property. Both of our basic bedrooms had no windows. The shower was only lukewarm, the sink had cold water only, and the mirror was mounted so high you could barely see yourself. The taps were half broken, and flushing the toilet made a noise like a washing machine. The reception staff mostly gave one-line replies and had an attitude. They didn't greet us with a smile or offer tips or advice, and we had to ask for room cleaning and fresh towels. They could use some customer service training. Sublime across the way played loud music from 6pm until 11pm. Light sleepers should avoid staying here.

Kirsten M.
The staff were all really friendly, and the rooftop terrace has a nice view of the lake. The location is good too, but things feel worn and tired, so don't expect much from the word “luxurious.” A little overpriced.
Charlotte H.
The terrace is lovely, the location is great, and some of the staff were genuinely kind. The room was another story: the bed had a huge Bentley car logo embossed on it, which felt quite tacky, and it was broken along the sides. The sink tap was broken too. “Luxury” seems to be used very loosely here. This place could use some TLC.
yael M.
The manager and service were very kind and helped us with the problems in our rooms. They moved us to another room and let us check in early. The location and view are amazing, the rooms are big, and the bed was comfortable. We didn't mind the noise, which usually stops at 11pm. At first we were in an apartment that wasn't part of the hotel. Its bathroom wasn't in good condition, smelled damp, had very weak shower pressure, and flooded after every use. The room we moved to also had low water pressure and a damp smell.
Jordan B.
The views were spectacular, and water was available at the front desk, which was great. The hotel was perfect for us apart from the loud music from sublime, which started at 6pm and usually continued until 11. It's very close to the boat dock.
Amenities
Everything available at this property
General Services
10 available- Air conditioning
- Smoke Free Property
- Express Check In/Check Out
- Garden
- Terrace
- Outdoor furniture
- Trouser press
- Hiking
- Sun Deck
- Garage
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Private beach
- Heated swimming pool
- Next to the beach
Room Amenities
2 available- Non Smoking Rooms
- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
134 m 2 min walk
226 m 3 min walk
270 m 3 min walk
30 m 1 min walk
Attractions
20- Parque La Puerta Hermosa270 m 3 min walk
- Kayibal - Mirador369 m 5 min walk
- Tzunun' Ya'390 m 5 min walk
- Rancho Moises572 m 7 min walk
- Pedro Caballos572 m 7 min walk
Restaurants
20- Maria's Restaurant30 m 1 min walk
- Forbidden Fruit52 m 1 min walk
- Pita Sabij53 m 1 min walk
- Barake san pedro98 m 1 min walk
- Coffee Shop La Mejor99 m 1 min walk
Transit
20- Aeropuerto Internacional de OccidenteAirport31.1 km
- Muelle del Lago AzulFerry134 m 2 min walk
- Muelle San Pedro (a Panajachel)Ferry201 m 3 min walk
- 산타클라라 버스Bus226 m 3 min walk
- Chicken Bus to Santiago AtitlanBus240 m 3 min walk

Stay rules
Important conditions for your stay