Swiss-Belhotel Harbour Bay
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- IDR 500000 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Chinese
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
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1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
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1 / 6 Grand Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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1 / 1 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Farah N.
Melan from Guest Relations got in touch the day before we arrived to sort out our requests, and that set the tone for a wonderful two nights. She arranged a smooth pickup from Harbour Bay Ferry Terminal for IDR 50k. Heman from the hotel concierge was waiting when we got there, helped us find where to collect our return ferry tickets, and took care of our bags. At check-in, Melan also arranged a lovely anniversary surprise in my parents' room at no extra charge. The whole staff was friendly and eager to help, and they handled our late checkout without a hitch. Breakfast was delicious, with a different spread each day. The location worked perfectly for us, just a 3-5 minute drive from Harbour Bay. There are two massage parlors and a hair and nail salon right outside, plus an AlfaMart convenience store in front. Grab rides and GrabFood were easy to get, and the hotel offers a free shuttle to K-Square Mall. I'm especially grateful to Melan for such great service. We'll definitely return.
Rachel D.
We wanted a quiet celebration with my mum, and the team made it a memorable one. They reached out before our travel date and kept checking in throughout the stay. The room was clean and spacious, and breakfast had a wide selection. The bay side location was great. We had a lovely time! Special thanks to Melan and Tesa, you were both amazing. 😍
Julian X.
Although I've visited Batam many times, this was my first stay at Swiss-belhotel harborbay. The room and location were both wonderful. What will bring me back, though, is the staff: Ms Tesa, Jaka & Iswandi were exceptional. Even for our one-night stay, they decorated the room for my birthday and left cakes and a card. From the time I booked, their communication, effort and politeness really impressed me.
Oliver B.
We were back for our second stay and had another good time. The staff are really friendly and accommodating, and after we changed rooms we ended up with a fantastic, big corner room. Construction noise carried during the day, though it wasn't too bad. Breakfast offers plenty of choices, but some were better than others. It felt like good value for money. We were feeling lazy, so ordered room service. Convenient, but the food wasn't great. The pool could use more reclining chairs. Still, it was a nice stay.
Fuzz A.
I've stayed at this hotel a few times. The room is usually clean and comfortable, and the reception and other staff are generally friendly. Tesa at the lobby reception was especially accommodating and willing to help however she could. The hotel is centrally located near the ferry terminal and food areas. I'd recommend it to visitors. My experience was 4/5.
Amenities
Everything available at this property
General Services
66 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Bridal suite
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
- Year of construction
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Supermarket
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Photocopier
- Hairdressing salon
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Free parking nearby
- Car park
Meals
12 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Poolside snack bar
- Air conditioning in Restaurant
- À la carte lunch
- Set menu lunch
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
4 available- Sauna
- Massage
- Spa treatments
- Spa centre
Pool and beach
2 available- Indoor freshwater pool
- Outdoor freshwater pool
Sports
1 available- Gym
Room Amenities
10 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Towels and bed linen
Languages
3 available- English
- Multi Language Staff
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
380 m 5 min walk
668 m 8 min walk
1.8 km 22 min walk
71 m 1 min walk
Attractions
20- Jabal Arafah Mosque1.8 km 22 min walk
- Budhi Bhakti Temple2.0 km 25 min walk
- Cipta Land Beach3.1 km
- THE ILLUSION4.5 km
- Belalang Adventure4.8 km
Restaurants
20- Magal Authentic Korean Restaurant Batam71 m 1 min walk
- Coffee House84 m 1 min walk
- Kopi Harbour Bay87 m 1 min walk
- Iwan prata harbourbay 1113 m 1 min walk
- M-One Hotel Batam127 m 2 min walk
Transit
20- Bandar Udara Internasional Hang NadimAirport13.7 km
- Singapore Changi Airport (SIN)Airport21.7 km
- Batu Ampar BatamFerry380 m 5 min walk
- Jodoh Bus TerminalBus668 m 8 min walk
- Batu Ampar BatamFerry1.1 km 14 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Rules and eligibility
Children
Ages 0-11 - Extra bed available