Grand Senggigi Hotel

The location is perfect, the AC works well, and the showers have hot water. The staff are good and the pool is very good, but it's a shame the rooms have been let go. The walls are filthy, the TV doesn't work, and the bed sheets are ripped. The bathrooms are very tired. Still, I'll stay another night. 😞

The room has a TV, closet, and desk, plus air conditioning, hot water, and Wi-Fi. It was clean and had everything we needed. Wi-Fi closest to our room, 103, wasn't working properly, but we managed to connect to another network. Staff provided towels, toilet paper, and soap. There's also a pool that seemed to be open all day, though we didn't use it during our one-night stay.

The bed was surprisingly comfortable, even for us since we're usually picky about that. We stayed three nights and were happy with the place, especially after the awful stay we’d just had at OYO 707 Makarma Resort. The price was affordable, and we booked through apps. Staff were friendly and helpful. The pool looked clean, though we didn’t use it, and the water pressure was very good, but we didn’t try the shower head. Toilets and the surrounding areas could use a bit more attention. Some rooms also need their AC serviced because it was noisy and not very cold.

The room and bed were comfortable, and the pool was nice, so the stay was okay in some ways. But check-in was a hassle: nobody showed us the room, we were given the wrong one, and then had to go back down from the third floor to get it changed. The staff weren't much help, including when we asked about the Wi-Fi, which didn't work. The shower pressure was weak too, and there was no toilet paper or any amenities.