Jimbaran 5 Guesthouse

The building itself is nice, with very cool AC, a good hot shower, a comfortable bed and bedding, and covered parking. But service was poor. My booking confirmation said IDR 102.000, while they asked for IDR 150.000 at check-in and gave no reason. I arrived at midnight, wasn't shown to the room, and the doors had no numbers. There was only one towel, so I was glad I'd brought my own. No Wi-Fi password, soap, or shampoo either.

I stayed here in 2022. The place was okay, but the price went up considerably when I arrived. In 2024 I happened across it again, and the reviews brought that back to mind. I wouldn't book unless you're willing to financially reward scammers in Bali. It's sad to see what I consider unethical, dishonest business practices still listed without consequences. I expect they'll blame the booking app, but if that were the issue, it should have been sorted by now.

This felt like a scam. We booked through Agoda and arrived with everything confirmed by email, but the woman said on the phone she wanted twice as much money. There were empty rooms, and she didn't try to work it out, just blamed us.

The AC didn't work well, and the price they asked for on arrival didn't match the app. They wanted extra payment, though they said it was okay if I didn't want to pay it. It was already late at night, and otherwise they wanted me to find another homestay. That was crazy.