The Cubang Huts Lembongan

The internet was out, and it sounds like that happens often. The cute huts and property are well maintained, and it's very close to Dream Beach and Devils Tear. There were lots of dogs barking at night, so bring earplugs. I ate three meals at the restaurant, and they filled me up. The staff were friendly and helpful. The woman who handled my bill at checkout did a very good job and made an extra effort to talk with me. There's a male neighbour who visits the property often. He should think about how his behaviour affects the property's reputation and guests' comfort. He drinks beer, smokes in the pool, speaks to guests, and hits on female staff who clearly aren't interested. Your voice carries, sir. I hope staff feel able to ask you to leave if they want to.

The beds were comfortable, the price was reasonable, and both the resort and island looked lovely. But amenities were limited, and the nearby beach had rough water. The pools had an abrupt drop into deep water, and the surface around them was uncomfortable to walk on. There's not much to do on the island without your own transport. Trips to the main areas cost 100,000 rph each way, so hiring your own bike is really necessary. The on-site restaurant was reasonably priced, though the lack of alternatives showed in the prices.

From outside, the hotel looks decent, but the service was disappointing and the staff seemed disorganized and untrained. Renting a bike felt like a scam: they demanded extra money before the rental period was over, saying it wasn't actually for 24 hours. Security was a concern too. The shower keys were missing, so the rooms couldn't be properly locked and were essentially left open. We ordered a coconut, and they forgot to bring it. I wouldn't recommend staying here.

We spent four nights at the Cubang Huts, and despite the nice rooms and pools, I wouldn't recommend it. We got Bali Belly on the first night. After we complained and asked to speak with someone, they agreed to remove the food charges, but nobody apologized or asked if we needed anything. While we were very sick, I messaged them several times on Whatsapp, as they suggested, asking for toilet paper. They never replied. When we requested service, they only did part of what we asked. For example, they left fresh towels on the balcony without taking away the old ones. And they put us on the wrong ferry shuttle. Luckily, we ended up at the correct harbour.