Roomundo
Smoke-freeFamily friendly

About this property

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Novotel Palembang" is located in Palembang. This hotel is located in 4 km from the city center. Location Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room and a sauna. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the hotel you will find a barbeque area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, an ATM, ironing and a concierge. At the hotel

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Fitness centre
ParkingFree

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Airport shuttle
Free
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
6688 reviews

Emilia L.

8/10

The breakfast was good, and I really liked the pool and outdoor area. The room booking was the letdown: I reserved a non-smoking room online ahead of time but was given a smoking one. They said all the non-smoking rooms were full and wouldn't move me. The hotel didn't look very busy, so I wondered if there were just very few non-smoking rooms, though I'm not sure. I agreed to have the room cleaned, which helped a little, but it still clearly smelled like a smoking room. Check what room you've been assigned when you arrive, and hopefully you'll have better luck.

RATNA K.

10/10

My kids loved the stay so much that they said they wished they could live at the hotel forever. We chose a deluxe king room with a pool view, so I could watch them in the large, safe kids' pool from our room. The room was clean, the pillows were really comfortable, and there were lots of breakfast choices. We came for a staycation and plan to return soon. 🥰🥰

Putri M.

4/10

The check-in time listed on Tiket.com is 2 PM, but the hotel says 3 PM, even though 2 PM is common at most hotels. I also expected more complete amenities from a 4-star place. Things like a razor and body lotion are only available if you ask, and the shampoo and soap are Lifebuoy. To me, a 3-star rating would fit better than 4 stars.

Ramutya S.

10/10

The hotel felt spacious and was really clean. I especially appreciated how friendly and professional the FnB staff were while looking after me. They even arranged a birthday surprise for my mom, which meant a lot.

Amenities

Everything available at this property

94 Facilities

General Services

55 available
  • ATM
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Security guard
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Reception desk
  • Room service
  • Trouser press
  • Smoke Detector
  • Ironing
  • Laundry
  • Concierge services
  • Luggage storage
  • Barbecue grill(s)
  • Nightclub
  • Sun Deck
  • Total number of rooms
  • Number of floors (main building)
  • Suites
  • hotel
  • EC
  • MasterCard
  • Visa
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Car hire
  • Airport Shuttle
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area
  • Smoking area
  • Highchairs
  • Banquet hall
  • Secretarial service
  • Photocopier
  • Audio Visual Equipment Rental

Accessibility

1 available
  • Wheelchair Accessible

Internet

3 available
  • Free Wi Fi
  • Internet access
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Car park

Meals

4 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant

Business Services

7 available
  • Business center
  • Fax and copy machine
  • Conference Hall
  • Conference room
  • Meeting room
  • Business centre
  • Fax

Recreation & Wellness

3 available
  • Massage
  • Sauna
  • First Aid Kit

Pool and beach

7 available
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Children swimming pool
  • Outdoor freshwater pool
  • Children’s swimming area

Sports

2 available
  • Fitness facilities
  • Gym

Children

3 available
  • Children's menu
  • Babysitting service
  • Children playground

Room Amenities

5 available
  • Non Smoking Rooms
  • Family room
  • Family rooms
  • Connecting rooms
  • TV lounge

Languages

1 available
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Halte PLN

2.2 km 27 min walk

Closest Train Garuda Dempo

3.3 km

Top attraction nearbyTaman Kolam Bahari

1.1 km 13 min walk

Dining nearby 20 Restaurants

82 m 1 min walk

Attractions

20
  • Taman Kolam Bahari1.1 km 13 min walk
  • Balaputradewa Museum3.9 km
  • Rumah Limas Palembang - Museum Adat4.0 km
  • Puntikayu Amusement Palembang4.2 km
  • Kampung Wisata " Hadrami " Al Munawar4.2 km

Restaurants

20
  • Abu Coffe82 m 1 min walk
  • Burger King Soekamto85 m 1 min walk
  • Pempek Nony 168 Patal102 m 1 min walk
  • Pecel Lele Rahman107 m 1 min walk
  • Rumah Makan Anisa Putri146 m 2 min walk

Transit

20
  • Bandar Udara Internasional Sultan Mahmud Badaruddin IIAirport9.4 km
  • Halte PLNBus2.2 km 27 min walk
  • Halte Grand Garden BBus2.3 km 29 min walk
  • Halte CelentangBus2.3 km 29 min walk
  • Halte Grand GardenBus2.3 km 29 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Deposit required