Grand Suka Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
honest T.
The location is the one thing that earns this place another star. For a three star hotel, though, it felt badly run and not worth the price. The room was spacious, but everything looked at least ten years old, and there were pen marks on the wall. We had no hot water during our four days and three nights. When we called reception, a technician came and said the heater was broken, with no alternative and no prospect of a quick repair. There was no hair dryer in the bathroom either. Breakfast was limited, and refills took a long time. I only saw one or two restaurant staff. Across three mornings, the only dish that changed was the chicken or main dish. We also found a fly cooked into the food, which was shocking. The fitness centre was a letdown, with about four barbells and three very old machines. On top of that, our key card reset every day despite our three night booking, so we had to renew it each morning. They blamed keeping it near a phone, but that wasn’t what happened. The whole hotel situation was a mess.
Kris A.
The place was in much better shape a year ago when it was Ibiz Hotel. Since the new management took over, the standard has dropped. The shower head is broken, there’s no lid on the sink drain, and the carpets are stained. There were even mosquito larvae in the plant decoration set on the breakfast table, so who knows when the water was last changed. I’d rate this as a two star hotel. Other three star hotels in the city would be much better.
Benedict S.
It’s an old hotel with plenty of parking, but it seems poorly maintained and not very well managed. Cleanliness, the air conditioner, and the toilet all need work. A lot needs replacing, repainting, and repairing. Still, it was nice.
zee P.
I attended an event in the Grand Suka ballroom. The hotel catering wasn’t too bad, but the interior and exterior decor were nothing special, more like a hall. The parking lot is quite large, though it wasn’t clean. Management should pay attention to that and keep up the standard.
Musthofa R.
For what it costs, I don’t feel I got my money’s worth. The room smelled of cigar smoke, and so did the hallway. The bedroom looked neglected, there wasn’t any soap in the bathroom, and the breakfast was even worse than I’d expected. And that’s not all.
Amenities
Everything available at this property
General Services
2 available- Room service
- Concierge services
Parking
1 available- Parking
Meals
1 available- Restaurant
Business Services
1 available- Business center
Room Amenities
2 available- TV
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
724 m 9 min walk
4.4 km
4.0 km
215 m 3 min walk
Attractions
20- RTH Putri Kaca Mayang4.0 km
- Cultural Park Riau Province4.0 km
- Lapangan Purna MTQ Pekanbaru4.4 km
- Hutan Kota Pekanbaru4.8 km
- Masjid Raya An-Nur5.2 km
Restaurants
20- Papa Hotplate215 m 3 min walk
- Khazanah Pekanbaru225 m 3 min walk
- Kedai Kopi Siti227 m 3 min walk
- Kedai Kopi Pak Tando250 m 3 min walk
- Caffeine.ind288 m 4 min walk
Transit
20- Bandar Udara Internasional Sultan Syarif Kasim IIAirport4.4 km
- Halte Busway Mall SKA PekanbaruBus724 m 9 min walk
- Halte Patung KudaBus814 m 10 min walk
- Halte ICSBus2.3 km 28 min walk
- HalteBus2.7 km 34 min walk

Stay rules
Important conditions for your stay