Aston Inn Jemursari
About this property
Popular facilities
See all facilitiesGood to know
- Parking
- Free
- Room types
- 4
Room Information
Rooms
1 / 3 Deluxe Room
- 20 m2
- 1 x King-size bed 150-183 width
- Wi-fi (extra charge)
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1 / 3 Premiere
- 20 m2
- 1 x King-size bed 150-183 width
- Wi-fi (extra charge)
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1 / 3 Superior Room
- 20 m2
- 2 x Single bed 80-130 width
- Wi-fi (extra charge)
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1 / 6 Room DELUXE
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Guest reviews
Recent reviews shared by hotel guests
Dewi P.
The only room feature I really liked was Google Assistant, which was convenient. Otherwise, the stay at this property left me unsatisfied. I chose it because it’s managed by Archipelago, but it didn’t meet my expectations. For a well-known chain, I expected better maintenance and room quality. The price seemed fair, and check-in went smoothly; the staff were friendly, so the first impression was good. I was assigned room 336 for three days and two nights, in a corner far from the elevator. I considered asking to move but didn’t have the energy to complain, so I stayed there. The air conditioning was on when I arrived, but even at 17°C for two days it never cooled the room, which stayed warm. The hairdryer didn’t work. Engineering replaced it, but the replacement also didn’t work properly. There was no bathmat on the first day either; I got one only after asking for room makeup on day two. Management needs to improve maintenance.

Ayu L.
The security staff were especially friendly and genuinely helpful to guests with disabilities, and the hotel grounds were quite clean. My room felt a little cramped, with a narrow hallway and a huge bed, though it did have a cute balcony for morning air. You can catch a bit of a smell from the outdoor AC units there. After I showered, water flooded the bathroom floor and wouldn’t drain. I messaged them on WA, and it took about an hour for someone to come. Once there, the staff handled the problem well and fixed it. My Caesar salad also took an hour to arrive, so service could be quicker. It tasted pretty good, though. Decent stay in Surabaya, even with those issues.
Rizky F.
Mrs. Arum deserves a special mention for her warm, professional help, which made my visit even more enjoyable. The other staff were very helpful too. Aston Inn Jemursari was clean, comfortable, and well maintained, with a pleasant atmosphere. I had a memorable stay and would happily return. I recommend it.
Bagus P.
Breakfast had lots of options and richly seasoned food, almost like ordering à la carte. The room was neat, clean, and smelled great when I came in. Service was very good and the staff were friendly. I’d recommend staying here.
LINA K.
The food was great, and the room was excellent. A good option if you need accommodation near Stasiun Gubeng or Cititrans Surabaya Waru.
Amenities
Everything available at this property
General Services
3 available- Total number of rooms
- hotel
- 24 Hour Reception
Internet
1 available- Wi Fi
Parking
1 available- Car park
What's nearby
Explore attractions, restaurants and transport around the hotel
624 m 8 min walk
8.7 km
2.1 km 26 min walk
54 m 1 min walk
Attractions
20- Suro and Boyo Statue2.1 km 26 min walk
- Taman Flora Bratang Surabaya2.2 km 27 min walk
- Surabaya Zoo2.2 km 28 min walk
- Bungkul Park2.5 km 31 min walk
- Monumen Bambu Runcing4.9 km
Restaurants
20- Kantin Menk-Dee54 m 1 min walk
- Kedai Kopi Rakyat59 m 1 min walk
- Dwith Asem cafe89 m 1 min walk
- Kedai 7heaven96 m 1 min walk
- Pt Sama Rokhma Indonesia102 m 1 min walk
Transit
20- Bandar Udara Internasional JuandaAirport8.7 km
- Plaza Marina BBus624 m 8 min walk
- Plaza Marina ABus640 m 8 min walk
- Kantor Dinas Kesehatan ABus682 m 9 min walk
- Kantor Dinas Kesehatan BBus710 m 9 min walk
