Hotels in Surabaya, ID
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Smoke-free
About this property
Here’s the hotel you always dreamed of: hotel "Hotel Ciputra World Surabaya managed by Swiss-Belhotel International" is located in Surabaya. This hotel is located in 6 km from the city center.
Location
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center and a gym. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool.
You can arrange a business meeting, a board meeting, and even a job where_kind+ as there is a business center, a conference hall, event facilities. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.
At the hotel
In the room, there is a shower, a TV, a mini-bar and slippers. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- IDR 550000 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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1 / 5 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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1 / 1 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.8/10
Excellent Featured review
Roy M.
10/10
The direct link to Ciputra World Mall made food and shopping easy without having to go outside. We also slept really well in the quiet room, and even the kids stayed asleep longer than usual. I did occasionally hear the neighboring room’s bell, though, so the sound insulation could be better. The pool has very little seating, but luckily nobody else was there when we visited. Service was consistently helpful and professional. Check-in was quick, and the concierge was attentive without hovering. I got an unrequested complimentary upgrade, which included a bathtub and made the room more relaxing. Everything was spotless and well kept. The glass panels were so clear I walked into one 😅 Breakfast had lots of options, including Indonesian dishes, eggs and noodles made at the stations, rice, cereal, fruit, pastries, cold cuts, milk, and local jamu. Nothing especially stood out, but there was plenty to choose from and it was satisfying. A comfortable stay with good service and cleanliness. I’d consider coming back.
Selly P.
10/10
The donuts and scones were my favorites at the afternoon tea, and the jam was incredible. I don’t usually like donuts, but I loved these. Chef Ferdy prepared a lovely spread for everyone, while Mr. Abe helped the attendees during the event. I held my Table Manners Afternoon Tea at The Gallery Restaurant, Ciputra World Hotel Surabaya, and the whole team made it feel special. Ms. Novie helped with the reservation and all my requests. Mr. Brams arranged the tea and menu, set up the table decorations beautifully, and patiently handled every detail I asked for. The service was top-notch from the planning messages through the end of the event. I’ll definitely be back!
Paul S.
10/10
The rooms are spacious and clean, and the bathrooms are large and cleaned every day. Breakfast had plenty of tasty choices. Service was excellent and quick to respond. It felt like good value staying here, and I’ll return if I get another chance.
Patrick M.
10/10
I liked the art throughout the hotel, with paintings and statues, plus the marble floors and walls. The staff were very friendly and professional, and the rooms were nice. It’s also handy that the hotel connects directly to the mall.
annisa R.
10/10
The restaurant had lots of cuisines to choose from and everything I tried was good. Facilities were well provided, and the room, lobby, and other areas were kept up nicely. Service was top tier. Kak Early was with me and was so helpful and friendly.
Amenities
Everything available at this property
114 Facilities
General Services
72 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Twin rooms
- Double rooms
- Suites
- hotel
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Show cooking
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
5 available- Offsite parking reservations required
- Parking nearby
- Car park
- Secure parking
- Valet parking
Meals
12 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Air conditioning in Restaurant
- Breakfast room
Business Services
3 available- Conference room
- Meeting room
- Business centre
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach
Sports
2 available- Golf course
- Gym
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Mayjen Sungkono
183 m 2 min walk
Closest Airport Bandar Udara Internasional Juanda
12.3 km
Top attraction nearbySurabaya Zoo
1.9 km 24 min walk
Dining nearby 20 Restaurants
11 m 1 min walk
Attractions
20- Surabaya Zoo1.9 km 24 min walk
- Suro and Boyo Statue2.2 km 27 min walk
- Bungkul Park2.3 km 28 min walk
- Monumen Bambu Runcing3.9 km
- Apsari Park4.1 km
Restaurants
20- Porong Wei11 m 1 min walk
- Pizza Hut14 m 1 min walk
- The Duck King17 m 1 min walk
- Kedai Si Mbok17 m 1 min walk
- My Kopi-O22 m 1 min walk
Transit
20- Bandar Udara Internasional JuandaAirport12.3 km
- Mayjen SungkonoBus183 m 2 min walk
- Gedung JuangBus199 m 2 min walk
- Mayjen Sungkono 1Bus249 m 3 min walk
- Mayjen Sungkono 2Bus261 m 3 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 20:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply