Hotels in Surabaya, ID
The Square
Smoke-freeFamily friendly
About this property
A great hotel to have a nice rest before long walks around the city. Hotel "The Square" is located in Surabaya. This hotel is located in 10 km from the city center.
Location
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Guests who love doing sports will be able to enjoy a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a karaoke. Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool.
To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, press and a safe-deposit box.
The staff of the hotel speaks English.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- desk
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
- towels
- tv
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1 / 3 Deluxe Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- balcony
- desk
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
- telephone
- towels
- tv
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1 / 6 Deluxe Family Suite
- Private bathroom
- coffee
- fridge
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Double Family Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8/10
Very Good Featured review
Yohanes S.
2/10
The staff were helpful, but my room was dusty and the bed had stains all over it. There was no internet access.
Lilis H.
10/10
The room was a little dirty, and the hot water wasn’t working properly.
Sinta K.
4/10
It’s near the airport and the hotel price is affordable, but the service was poor. A parking attendant was rude and kept asking for more money without giving a ticket. I don’t know the rules, but asking IDR 100k for a car picking me up and waiting in front of the hotel for under five minutes was too much. The receptionist was busy on her phone. Thanks to the security guard, I was left waiting inside the elevator for more than an hour.
Setiawan N.
8/10
For a place under Rp300k, the hotel looks good. It’s easy to reach, right next to Petra University Surabaya, and there are food and drink options nearby. Just don’t compare it with a 5 🌟 hotel. One thing that could be clearer is how to use the WiFi, since the username and password weren’t clearly written.
Herlina P.
10/10
There are plenty of shops and food options in the building, including Chatime, Starbucks, a minimarket, a pharmacy, and food stalls. Indomaret and HAUS! (my fav) are nearby too. The room was budget-friendly but nice, and they took care of my complaint about the broken exhaust and my request for an extra towel. It’s across from Petra University. The bed was too small for two people, though. Please offer twin beds soon.
Amenities
Everything available at this property
104 Facilities
General Services
57 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Laptop safe
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Cafe
- Airport transportation
- Transfer services
- Tour assistance
- Billiards
- Karaoke
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Year of construction
- hotel
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Supermarket
- Shop
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Meals
16 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
Business Services
3 available- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
5 available- Massage
- Sauna
- Spa
- First Aid Kit
- Spa centre
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Outdoor freshwater pool
Sports
4 available- Fitness facilities
- Gym
- Golf course
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Fridge
- Family room
- Flat Screen TV
- Shower/Bathtub
- Shower
- Slippers
- Towels and bed linen
- TV lounge
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Siwalankerto 2
903 m 11 min walk
Closest Airport Bandar Udara Internasional Juanda
7.2 km
Top attraction nearbySurabaya Zoo
4.7 km
Dining nearby 20 Restaurants
4 m 1 min walk
Attractions
20- Surabaya Zoo4.7 km
- Suro and Boyo Statue4.7 km
- Bungkul Park5.3 km
- Taman Flora Bratang Surabaya5.5 km
- Monumen Bambu Runcing7.9 km
Restaurants
20- Pok Pok Chicken4 m 1 min walk
- Kedai Exotic Express5 m 1 min walk
- Food Square9 m 1 min walk
- Starbucks30 m 1 min walk
- Warung Kuning Bu Noer30 m 1 min walk
Transit
20- Bandar Udara Internasional JuandaAirport7.2 km
- Siwalankerto 2Bus903 m 11 min walk
- SiwalankertoBus954 m 12 min walk
- Kantor Dishub JatimBus971 m 12 min walk
- KertomenanggalBus1.0 km 13 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 00:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Deposit
Deposit required