Hillel 11 Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Russian, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 5 Economy Single room
- 1 guest
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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1 / 1 Executive Double Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Double Studio
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Marianne G.
Etwan, the day manager, was wonderful throughout my three-week summer stay. He was polite, accommodating, and a pleasure to deal with. I had a one-bedroom suite with a living room. Please give him a raise, because he was about the only good thing about this hotel. The night staff were a different story. Mohammed berated me about my Judaism and said that if I visited Yad Vashem, Israel's Holocaust memorial, which I’ve visited several times, I would understand the Nakba, the “disaster” some Palestinians call Israel’s Independence of 1948. He is clearly an anti-semite and should not be dealing with the mostly Jewish guests. Zero stars for Mohammed. Hassan was lazy and rude. When I needed help with the broken AC or toilet paper, he said it wasn’t his job and that I was bothering him. Zero stars for Hassan. The night staff weren’t at the front desk or answering the phone, so you had to sit in the lobby for hours hoping to run into them. Two other families had to do this too. One Shabbat, a family was noisy, slamming doors and furniture. The night staff said, “this is how Jews act, we are not going to tell them to stop.” Hire new night staff asap!

ÖZLEM K.
We had a couple of small problems, but the management handled them with sensitivity, and we were very happy with that. The room was spacious, and some of the staff were tremendously helpful. The location was perfect. We’d love to stay there again when we return to Jerusalem. With love...
Yotam B.
It was fine for a good night's sleep, and the receptionists were very kind and helpful. The room was clean and comfortable, and the price was reasonable. The hotel is quite outdated and undermaintained, though, and needs renovation.
Diego M.
The only snag was finding decent parking each night. Everything else was fairly priced, and the hotel was just right for our short visit. The location felt amazing and safe, the rooms were clean and comfortable, and the front desk team were polite and available day and night. Ahmed at reception was especially helpful, offering directions and lots of suggestions that made our trip memorable.
Ana P.
The location is convenient, within walking distance of the entrance to the Old Town. But the room was so small it felt crowded and suffocating, despite having the basic necessities. The bathroom was a tiny shower room with no window. Hot water didn’t work, though thankfully it was warm enough outside for cold showers, and the room window was only a tiny opening. The staff weren’t accommodating. We needed to leave our luggage before the 3 pm check-in, and they offered to put it with the brooms in the hallway. It was okay, but not great, maybe fine for one night.
Amenities
Everything available at this property
General Services
58 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Ticket assistance
- Express Check In/Check Out
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- hotel
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Local and international calls
- Transfer service
- Airport Shuttle
- Room service
- Laundry service
- Launderette
- Day Care Centre
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Supermarket
- Shop
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Nightclub
- Hairdressing salon
- Early Check In
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking nearby
- Car park
- Secure parking
Meals
8 available- Breakfast
- Kettle
- Electric kettle
- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast served to the table
- Hot breakfast
Business Services
1 available- Conference Hall
Recreation & Wellness
2 available- Spa
- Massage (at extra charge)
Children
1 available- Babysitting service
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
Languages
3 available- Russian
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
282 m 4 min walk
319 m 4 min walk
800 m 10 min walk
9 m 1 min walk
Attractions
20- Mahaneh Yehudah Market800 m 10 min walk
- Tower of David986 m 12 min walk
- Church of the Holy Sepulchre1.0 km 13 min walk
- Montefiore Windmill1.1 km 13 min walk
- Sacher Park1.1 km 13 min walk
Restaurants
20- ג'חנון בר Jahnun Bar9 m 1 min walk
- Chili Pizza11 m 1 min walk
- كويك تك13 m 1 min walk
- Al-Baghdadi Restaurant13 m 1 min walk
- שווארמה הלל14 m 1 min walk
Transit
20- נמל התעופה בן-גוריוןAirport40.3 km
- המלך ג׳ורג׳/בן יהודהBus282 m 4 min walk
- יפו – מרכזTram319 m 4 min walk
- תחנת רקל״ה יפו מרכז/המלך ג׳ורג׳Bus340 m 4 min walk
- המלך ג׳ורג׳/קק״לBus365 m 5 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply