Hotel Neelkanth Inn

The pictures made the rooms look better than they were. The rooms felt sticky, the toilet wasn’t clean, and there’s just one very small lift.

I felt uneasy about the staff, and several things in the room seemed suspicious. I was on the third floor. One morning I opened the window for some air, and although the lock worked from inside, it couldn’t be opened from outside. That night, I noticed the screw was missing from the lock, as if someone had opened the window. The door lock also didn’t feel secure because it could be opened from outside. I blocked the window with a clothes hanger and locked the door, then wedged a chair against it. My stay was really bad, and I’ve never stayed in a hotel this awful.

I drove 12 hours from Mumbai to Ahmedabad and arrived exhausted, only to wait 30 minutes while the staff looked for my booking, even though I’d paid a high rate. Before that, tourist buses had made it almost impossible to get into the parking area, and nobody from the hotel helped me sort it out. The room was in terrible shape. It smelled as if it had been shut up without ventilation for five months. The bed and cushions were dirty and smelled bad, and the bathroom reeked like it hadn’t been cleaned in ages. Hot water was available, but the bathroom was so unpleasant I had to spray air freshener. No toiletries were provided, and the room wasn’t cleaned during my stay. Just as I was getting ready to sleep, I felt something moving inside the bedsheet. It was a cockroach. That was the last straw. Even walking around the premises felt unpleasant. I deeply regret booking here and advise people to stay away.

The rooms were clean and hygienic, and the staff were friendly. It’s a good place right in the heart of the city.