SOLS Backyard Bungalow

I went through your reviews, and many people mention the nice location. But a good location alongside this pathetic attitude and poor treatment of customers isn’t enough to get far. I’m sure you’ll respond along the same lines “as always,” without trying to understand or admit what went wrong. My two cents: don’t waste your time. All the best. We asked to enter early, acknowledged that we’d arrived before check-in, and explained why. Your claim that our booked villa was occupied isn’t true. Another family was in the ground-floor unit, but the first-floor unit we’d booked was vacant. Your staff said it had been cleaned and was waiting for your approval to hand over. This stopped being about policy and became about how you chose to treat us. You made us wait when the room was ready, and responded without basic courtesy. Calling a dusty, unused corner a “luggage facility” and a poorly maintained poolside washroom “assistance” says a lot about your service standards and how proudly you present them. We made a reasonable request and expected a respectful answer. Instead we got dismissiveness and arrogance, followed by inaccurate statements to defend the decision. Hospitality means more than rules. It shows in how you treat guests when something falls outside them, and you failed at that repeatedly. This isn’t only about one stay, but how you run your business and treat paying guests. You may want to reflect on the pattern in reviews that point to the same issue: attitude.

The owners will do everything they can to make your vacation a lovely one. The villa is beautiful, well located, and has everything you need. It’s only a three-minute walk to the beach.

The rooms, balcony, and pool area are gorgeous, peaceful, and very well managed. The beach is so close. Highly recommend.

The staff were warm and helpful, and I felt right at home. Sol's Backyard is clean, cozy, and well cared for, with a lovely pool just outside that adds to the relaxed feel. It’s a short walk to the beach, which makes the location really convenient. For a calm, comfortable stay near the water, I’d recommend it. I had an amazing time there in Arambol!