Vishnu M.
I paid extra for a “suite” because the booking page offered normal, deluxe, and suite categories. When I arrived, I was given a basic room, and reception told me all the rooms were the same. Charging more for a suite under those circumstances felt misleading and like an overcharge. The front desk staff were dismissive and unprofessional, and management should reconsider who is handling customers there. The room didn’t even have drinking water, a bath towel, or soap. This place felt poorly managed and short on basic service. Be cautious, especially if you’re choosing a more expensive room.
