Sree Lakshmi Residency by OYO Rooms

The hotel looked much worse than the pictures and had a foul smell. I booked on OYO as a new user with a big discount, but at check-in they refused my Aadhaar card, which I'd downloaded from the official government website. They still wouldn't give me a room after I explained that. The person running the place had no basic decency, and management was rude. I cancelled the booking and went elsewhere. My advice is not to visit.

The room was completely untidy, so there's not much more to say about it. I'd already booked and paid for one night through Agoda, but the receptionist charged me another Rs 380 when I arrived. When I asked why, he said I had to pay if I wanted the room, otherwise I could find another hotel. Totally unfair.

There aren't even wardrobes in the rooms. They're extremely dirty, and the bathrooms were filthy too. The ventilation window was open or only half covered, so anyone walking past could see you using the toilet or taking a bath. We had to switch off the lights to use the restroom. I stayed here with a friend for the second time, but this visit really disappointed me. The list of issues could go on. Management needs to maintain hygiene and guest privacy.

The person at reception was rude and drunk, and the service was awful. They wouldn't even provide water. At check-in they asked me for extra money despite my app booking, and they wouldn't give me a bill when I requested one. It feels like a scam.