OYO Flagship 13580 The Queenz
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 11:00
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Triple room
- 3 guests
- Private bathroom
- private-bathroom
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1 / 1 Classic Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Standard room
- Private bathroom
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Biplab N.
The manager even rudely scolded my sister when she spoke up about the staff's behavior. When we told them I had a fever and a cold, they said it wasn't their problem and made the sick person walk up the stairs. We were furious. It felt like we shouldn't have come here at all, and I hope travelers sent by travel agencies skip this place. This is one of the worst experiences I've ever had, and places like this spoil Darjeeling's surroundings. Getting there is a problem too. The hotel is in a basement, with no road access for cars, and you have to walk for more than 10 minutes on dark, narrow stairs that aren't usable at night. The rooms have no windows. When we checked in, staff acted as if they'd carry our bags and us all the way in, but after that the service was awful. They didn't provide hot water properly. The geyser only came on around 8:30-9:00 in the morning, and there wasn't water to use, so you had to wait before going to the washroom. After check-in, the manager and staff were rude and spoke harshly.

Jagannath M.
The staff were very unprofessional, and the service was pathetic. The hotel is far from the main road, in a slum area, and to get there you have to cross sewage canals. In the cold winter, they only provide warm water from 8 am to 10 pm. The geyser itself only operates from 8:30 to 9:30 am.
Tiyasha R.
The approach is awful, with no proper road to the hotel. You have to climb dark stairs for more than 10 minutes to get there. The staff are rude and ill-mannered. This was the worst experience, and I wouldn't recommend going.
Prateek S.
This place is way down from Darjeeling station, in a bad area, and it's a third-class hotel. The manager was especially rude. I was scammed by the travel agent I booked through in NJP. Don't go here, it's a very bad hotel and the worst I've seen.
Erika A.
The manager wouldn't even change a bedsheet that had already been used by other guests. Service was irresponsible and bad. Hot water was available for only half an hour in the morning, and you have to walk about 10 minutes to reach the hotel. It was recommended by a travel agency from Siliguri, and this was a terrible experience. Don't fall for the travel agencies' recommendations or go to this hotel.
Amenities
Everything available at this property
General Services
11 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Security guard
- Fire Extinguisher
- Room service
- Indoor Fireplace
- Smoke Detector
- Luggage storage
- Telephone
Meals
2 available- Restaurant
- Kitchen
Room Amenities
6 available- Family room
- Cable TV
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
146 m 2 min walk
556 m 7 min walk
324 m 4 min walk
65 m 1 min walk
Attractions
20- Darjeeling Clock Tower324 m 4 min walk
- Lloyd Botanical Garden437 m 5 min walk
- Darjeeling Mall754 m 9 min walk
- Shri Mahakal Temple, Darjeeling1.0 km 13 min walk
- Observatory Hill View Point1.2 km 15 min walk
Restaurants
20- Tumfuwa Homestay65 m 1 min walk
- Lamahatta Café69 m 1 min walk
- Bantawa Homestay ManeBhanjang69 m 1 min walk
- Dalo_cafe69 m 1 min walk
- Narayandas Sweets and Bites69 m 1 min walk
Transit
20- DarjeelingTrain146 m 2 min walk
- Shared Jeeps to KalimpongBus556 m 7 min walk
- Bus and taxi standBus620 m 8 min walk
- GhoomTrain3.6 km
- SonadaTrain8.8 km

Stay rules
Important conditions for your stay