Aarav M.
I booked Oyo Hotel Priva, booking ID GQKB1508, for a total booking amount of 450 rupees. I had also paid 150 at booking, but at the hotel they asked me for another 660 rupees in cash. When I reached reception at around 10:15, no attendant was there. I called several times before anyone finally answered. They gave me room 102, which was completely messed up. Beer and liquor bottles and a condom were scattered around, and the bedsheets were very dirty. The toilet seat was filthy too, and there was no water supply. This was completely different from what was shown before booking. I believe they are cheating their customers, and I was very disappointed with the service. I've attached pictures of the room from when I was there. Please take action against this Oyo and seal it. I also want to complain and request a refund. I look forward to a positive response and action on this matter.
