Hotel Sapphire
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Free
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Mathew T.
The room had a faucet that was damaged and kept leaking, and the centralized AC meant our cooling depended on other guests. If someone else turned the AC off, our room got hot and unbearable, especially in Delhi weather. Food delivery took far too long, and the prices were very high for such poor service. We had pre-booked at Hotel Sapphire House, Delhi, but were asked to pay extra for early check-in, more than we had been told when booking. After paying and arriving, we waited 1.5 hours, then were casually told the room still wasn't ready and to wait another 30 minutes. It showed no respect for guests' time or professionalism. Staff were rude, dismissive, and unhelpful, with no hospitality. They also failed to give proper payment receipts, which raised concerns about transparency and professionalism. From start to finish, the stay was stressful and disappointing, and the hotel failed to meet basic hospitality standards. I'd strongly advise others to avoid it and find a more reliable option in Delhi.
Nikhil S.
The restaurant service was quick and attentive, and the food had a nice range of tasty options. Our room was roomy, clean, and had the essentials we needed. The staff were welcoming and polite, always ready to help, so we felt well looked after at Hotel Sapphire.
Akhil M.
I wouldn't advise families to stay here, especially when traveling with children. We got dirty linens, a foul smell, and a room that seemed to receive very little attention. When we raised concerns, the staff were indifferent and unhelpful. We expected basic hospitality and instead encountered negligence and unprofessional behavior.
Meera N.
We had to repeat our concerns several times just to get a response, and basic requests took over 4 hours. The staff were unhelpful and unprofessional. The room was extremely dirty, including the bedding and comfort items, and even after we pointed this out multiple times, nothing changed. It was a frustrating stay, far below an acceptable standard.
Faisal R.
The bathroom was filthy, with pan spit and some pan packets left inside, and the bedsheets smelled bad. The room looked dirty and wasn't the same as the one in the Google images. At check-in, we paid the full amount, but the receptionist was asking for more money just an hour later. It felt disrespectful. Everything looked as if the room and bathroom hadn't been cleaned in a very long time, maybe even a year. I'd give it 1/10. Totally disappointed.
Amenities
Everything available at this property
General Services
14 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Room service
- Indoor Fireplace
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Free parking
Meals
2 available- Breakfast
- Kitchen
Pets
1 available- Pets allowed
Room Amenities
6 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Shower
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
188 m 2 min walk
245 m 3 min walk
1.7 km 21 min walk
89 m 1 min walk
Attractions
20- Jantar Mantar1.7 km 21 min walk
- Agrasen ki Baoli1.9 km 24 min walk
- Red Fort2.8 km 35 min walk
- Raj Ghat Memorial New Delhi3.2 km
- India Gate3.4 km
Restaurants
20- Gem Restaurant89 m 1 min walk
- Rajdhani93 m 1 min walk
- Radheshyam Subhashkumar Chole Bhature104 m 1 min walk
- Hotel Madras DX104 m 1 min walk
- Punjabi Vaishno Dhaba105 m 1 min walk
Transit
20- Indira Gandhi International AirportAirport15.2 km
- Noida International AirportAirport64.7 km
- New Delhi Railway StationBus188 m 2 min walk
- New DelhiTrain245 m 3 min walk
- New DelhiTrain447 m 6 min walk

Stay rules
Important conditions for your stay