Pratiksh M.
The owner charged my in-laws for an extra day because they didn't know about the strict checkout cutoff. The details had been “miscommunicated,” and this wasn't the first time we'd had this happen at the property. They were visiting Deen Dayal Hospital, and dealing with that charge on top of medical visits and stress was awful. The hospitality has been consistently disappointing, and the attitude felt exploitative. I hope the owner reflects and improves, because guests shouldn't be treated this way.

