Dr M.
The service made the stay especially frustrating. Staff were unresponsive and unhelpful, and requests were delayed or ignored. The advertised amenities were unavailable or didn’t work properly, so basic hotel facilities fell short. Cleanliness was also well below an acceptable standard: there was visible dust, the linens were unclean, and the room felt poorly maintained and unhygienic. I didn’t feel comfortable or safe there. From beginning to end, it was a very disappointing stay, one star across the board, and I wouldn’t recommend it.
