Collection O 81045 Collection O Hotel My Stay Retreat

The staff knocked on my door late at night asking for money. When I refused, they argued and tried to intimidate me physically. What happened to me on the 31st was unacceptable, and this felt like harassment and extortion, not hospitality. There is no security or professionalism, and guests aren't treated with respect. I found the room terrible and the whole place disgusting and unsafe. I wouldn't recommend staying here, especially with family, because this could happen to you too. There is a spa in the hotel, and women from there came to the rooms at night, knocked, and demanded money. They seemed to be under the influence of alcohol, which made an already disturbing situation feel even less safe. To me, the hotel felt like a money-grabbing trap, looting guests under the name of service. The place had shady, immoral activity and felt more like a brothel than a hotel.