Rohit M.
The receptionist's manner felt unfriendly, which made an already confusing booking conversation more disappointing. We had come with family partly because the hotel is well located and has decent parking. Of the rooms we asked about, only one appealed to us. After viewing it, we were told early check-in would cost ₹700 extra, which seemed odd because we hadn't encountered that policy elsewhere. We agreed to book and come back for the usual 12 PM check-in, but were still told there would be an extra charge. I hope the hotel clarifies its policies and has more approachable staff at reception.
