Best Western Kapurthala

Mr Rai Negi made our stay memorable with thoughtful, efficient hospitality, and the rest of the hotel maintained high standards too. We enjoyed the green garden at the end of the day and the spacious Aura deck on the second floor. Café Western had a broad menu, tasty food, and friendly service, while housekeeping kept our airy room spotless. It looked out over the city and had a marble bathroom with a rainfall shower. The hotel is an easy walk from shops and restaurants, and the bazaars are a short drive away. From the lovely lobby onward, my husband and I felt welcome. The place felt upscale but still approachable, and we're already thinking about coming back.

We spent a month in Kapurthala, and this became our home away from home. For a town this size, the best western really punches above its weight. We had a small baby with us, so we preferred the larger rooms, such as the *03 or *11 rooms, including 403 or 511. Housekeeping was attentive, and complimentary bottled drinking water was available. The rooms were comfortable, and the included breakfast buffet was excellent, with plenty of Western and Eastern choices that alternate every other day. Dinner was mostly a la carte, with an occasional buffet; the food was flavourful and not spicy at all.

The staff made us feel welcome and celebrated during our engagement stay at Best Western. Our room was clean and comfortable, and the visit made the occasion feel special. Highly recommended for a special occasion.

The restaurant had a cozy, welcoming feel, and the meal was fresh, flavourful, and nicely presented. Mr. Hitesh deserves a special thanks for being friendly, quick, and helpful with his recommendations. He went out of his way to make sure everything was right, which really improved the experience.