OYO Flagship 80558 Nirwana Gust House Newtown

We stayed three days and only came back at night to sleep. The staff were actually quite nice, but the room was unhygienic. There were bugs and insects inside the pillowcase and blanket, mold on the wallpaper, and spiderwebs. The floors were still dirty when we checked in.

I haven't stayed at the guest house. My wife and I went to the restaurant downstairs, which apparently belongs to the same person who runs the GH. We tried the rolls and later had tea made to our order, both quite good. There are plenty of choices, including noodles, rice, paratha, eggs, and chicken, even though the owner's name might make you think it's veg only. Prices are very reasonable. You sit on the pavement, which is okay since there's not much traffic on the road in front. I'd eat there again if I'm in that neighborhood.

I waited outside for two hours, but the management kept telling me to cancel my online booking and pay them cash instead. They wouldn't let me check in otherwise, and the amount they wanted was much higher than the online price. Customer care tried to help after I contacted them, but nothing came of it. Don't try booking here. They waste your time and money and are totally fraudulent.

The rooms are great value at a reasonable price, and the staff are very friendly.