Chambers Mahabaleshwar A Club Mahindra Associate

We enjoyed our stay. The property is small but well maintained, with ample parking, and the Mahabaleshwar market is very close. The breakfast was delicious, healthy, and hygienic. I liked the detox water, salads, cut fruit, and sabudana vada. We also ate outside, and the other food was good. The staff were kind, and the reception crew gave us a great welcome. Because it was peak holiday season, we got only a Hut, but it was clean, quiet, and hi-tech. The kids had fun, and there was a star and moon gazing show, though it was paid. If you love nature, you can spot lots of birds, squirrels, and monkeys.

I booked two nights for my parents’ anniversary, with one night in a superior room and the other in a Family room. I called the property beforehand to confirm. On the second day, when they were supposed to move rooms, the woman at reception said she’d update things but didn’t. At 4 pm I spoke with Mohamad, who denied they had received a Family room booking and said he was busy and would get back to me later. By 4:30 pm, he still hadn’t. He then said he’d share the booking documents from agoda, and only then realized his team had made a mistake. He blamed the property’s CSR team. My parents finally moved into the Family room at 4:40 pm. Mohamad’s tone changed from aggressive, saying he couldn’t help because he was busy, to apologetic. Pathetic. On checkout day, my parents, who are senior citizens, asked reception for a cab to the bus pickup point. Mohammad said cabs weren’t allowed in and they’d have to walk down to the naka to get one. A woman guest saw him refuse and went back to ask for the same thing. He actually booked a cab for her, and she then turned it over to my parents. Seriously, have you hired people to harass your guests? There are much better properties nearby in the same price range, so I’d book one of those. Chambers has a serious people problem. Never book here for your parents or senior citizens. Staff may mislead them if they don’t speak up and stand firm.

This charming British colonial-era property dates back to 1828. It feels elegant, calm, and full of positive vibes, making it a lovely spot for a relaxing retreat. Its location is a real plus: the market is just a short walk away, so you don’t need a car.

The property is close to the market but tucked among dense forest, so it feels peaceful and calm. It’s properly maintained, and the staff were cooperative. The complimentary baby food was helpful, too. We didn’t have to worry about food for our baby since they provide hygienic, tasty baby Khichdi. Thanks to Ujjwal, Aditya and Suresh at the restaurant. We were lucky to spot a Gaint Indian squirrel (Shekru) on the property. My concern came at checkout. My booking included a 10% food and beverage discount, but they didn’t honor it on the bill. They said it had been left off by mistake and offered bakery products instead, which I declined. The same thing had happened to another customer checking out before me. After a lot of debate, they charged me 10% less when I paid but couldn’t show the discount on the bill, so I paid the employee 200 rs in cash in case it was coming out of his pay. I want management to address this because it makes us wonder if there could be a scam. Club mahindra is associated with the property, and we booked through Make my trip portal, so we didn’t expect this. Also, avoid check in or checkout on a Tuesday if possible. There’s a weekly market right outside that blocks the road. Getting out through the narrow lane amid the crowd was a nightmare. The security team helped a lot, though.