OYO 15523 Hotel JD Inn

The room was tiny, dirty, and smelled foul. When I asked to move, staff said there were no rooms left, even though I could see some were available. Since I’d already paid, I had to put up with it. The staff’s behavior was very bad, and the room wasn’t worth a penny.

At under 1k, it might count as value for money, but I wouldn’t call it habitable. The rooms are shabby and poorly ventilated, and the bathrooms are in bad shape. It’s no longer part of the Oyo network, as confirmed, and the quality is poor. I’m not sure whether that was deliberate.

We had fully paid for rooms through Oyo and our booking was confirmed, but the man there wouldn’t let us check in. He kept insisting on an RTPCR test even after we showed him our full vaccination certificates. He was stubborn and very ill-mannered. It was a horrible experience, and I’d never book this hotel again.

I’ve never had a hotel experience this bad, and it was embarrassing in front of my family. We were traveling with my wife, sister-in-law, and mother-in-law, and had booked two Classic 2x rooms with breakfast through Redbus Hotels, listed as OYO 15523 Hotel JD Inn. They were the most expensive rooms shown on Oyo, MMT, and Goibibo. I called ahead to confirm, but the hotel said it hadn’t received the full payment from Oyo or Redbus and initially refused the booking. Redbus told me to contact Oyo and gave me the booking PNR. Oyo said it would sort things out, but after waiting 2-3 hours I called again to make sure check-in the next day would go smoothly. At 9pm, the night before check-in, they were still saying they were working on it. Fed up with calling the hotel, Redbus, and Oyo separately, I set up a conference call with the hotel and Redbus customer care at 11.30pm. The owner spoke rudely to me and the Redbus representative. Redbus eventually told me to pay the hotel extra and email them the bill to get a refund. We arrived at 3pm. The owner and his son were at reception and said the rooms wouldn’t be ready for an hour. I was traveling with three women who’d just spent eight hours on a bus from Himachal, so I asked for at least one room. I wasn’t feeling well, we had heavy luggage, and I couldn’t turn around to find somewhere else, so I accepted the small room they gave us. I called Redbus from there to explain that only one small room had been provided. When I handed the phone to the owner at the representative’s request, he got angry and said he wouldn’t serve me if I kept raising the issue, then hung up. Right after that, he gave us another small room. Since we only had one night, I decided to compromise rather than argue. Lunch, ordered at 4pm, wasn’t very good. The room had no glasses or water jug, and the bathroom stank and had no soap, towels, or other amenities. I somehow got through the night with loud noise coming from other rooms. At 8.30 the next morning, I asked for the complimentary breakfast. They offered a limited number of paranthas with either tea or curd. I said to make whatever they could quickly because we had to check out. After 45 minutes, I called again and was told they were preparing it. At 9.45, reception said the gas cylinder had run out and it would take longer. I said not to bother since we had to leave, but they promised to serve it in ten minutes. It finally arrived at 10.30, on wet plates, with cold tea and paranthas. We had to carry our own luggage down from the third floor with no lift. I paid for the food and water at checkout, and the hotel had also lost my ID card, which I’d handed over at check-in. This was the worst hotel stay of my life. I wouldn’t recommend the hotel, Oyo, or Redbus Hotels. The booking sites should check what kind of cheap hotels they list, and I wonder what quality checks Oyo did here. Redbus shouldn’t give customers coupon codes if it can’t pay hotels.