Hotel Samraj
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Neha S.
We couldn't get help with even a simple task at the restaurant. We struggled with the toaster while staff just sat there, rude, indifferent, and unhelpful. The rooms were just as neglected: visible wall cracks, dusty, dirty furniture and chairs, and a half-broken washroom door. The place felt unsafe and unhygienic, even though it looks fine from outside. The AC ran all night with no remote and sounded like a factory. Wi-Fi was so slow it was unusable. The hotel wouldn't answer calls, and no services were available before 8:00 a.m., not even tea, even when we were willing to pay to have it brought to the room. Nobody picked up the phone. There's no maintenance or decent hygiene here, and the service standards are very low for the price. Extremely disappointing and strongly not recommended.
Anil V.
The breakfast was fresh, tasty, and had a nice range of options. Our room was neat and clean, well maintained, and peaceful. Staff gave excellent service and the facilities were managed well. A pleasant, comfortable stay for the money.
Rohan D.
The outdoor area was well maintained, but the room was overpriced and not worth it. I saw cockroaches all over it, and the mattress was poor quality. The overall experience was bad.
Kishan S.
The manager's manner was the worst part. He was rude, unwelcoming, and had no courtesy or willingness to help. I was there with my family, and my parents had a flight in a few hours and only needed to freshen up. I asked if they could use the common washroom, and he said no. I then asked if they could use our booked room for just 2-3 hours, but he refused that too. Even when I offered a reasonable amount to use our already booked room, he demanded ₹3000 for those few hours. His tone stayed unpleasant throughout. The hotel itself is old and poorly maintained. The flooring, electrical fittings, and AC all seemed outdated and worn. For the price, this was a very bad experience, with poor service and attitude. Not recommended. There are much better hotels at this price with better staff and facilities.
SANDEEP K.
The staff were very helpful, and the Kerala cuisine was really delicious. The room was okay for the price, and the stay was pleasant.
Amenities
Everything available at this property
General Services
14 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Room service
- Trouser press
- Laundry
- Safe Deposit Box
- Luggage storage
- Wake Up Service
- Garage
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
3 available- Parking
- Parking nearby
- Free Parking on Premises
Meals
3 available- Minibar
- Bar
- Restaurant
Recreation & Wellness
1 available- First Aid Kit
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
4 available- Family room
- TV
- Shower
- Wardrobe/Closet
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
368 m 5 min walk
523 m 7 min walk
6.1 km
8 m 1 min walk
Attractions
20- Snow Kingdom (Mumbai)6.1 km
- KidZania Mumbai6.3 km
- Band Stand8.4 km
- Chhatrapati Shivaji Maharaj Statue9.0 km
- Mancherji Joshi Five Gardens10.1 km
Restaurants
20- Just Kerala8 m 1 min walk
- Satish Restaurant and Bar35 m 1 min walk
- Kamat Pure Veg58 m 1 min walk
- Jesus is in our lives85 m 1 min walk
- Mr Foodiee Cafe129 m 2 min walk
Transit
20- Chhatrapati Shivaji Maharaj International AirportAirport2.4 km
- Navi Mumbai International AirportAirport25.2 km
- Parsi WadaBus368 m 5 min walk
- Chakala Cigarette CompanyBus505 m 6 min walk
- Western Express Highway (eastbound)Metro523 m 7 min walk

Stay rules
Important conditions for your stay