Classic Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Room Information
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Recent reviews shared by hotel guests
We arrived as a family of five adults and three children after booking Hotel O Muktesh Chandra through Goibibo. The listing promised a kitchenette and induction stove, but there was no cooking facility at all. The entrance floor was slippery enough that several of us nearly fell, the curtains were filthy, and the fridge contained dirty standing water. There was no water in the bathrooms, and we kept being told the motor was under repair. There were no CCTV cameras, no cleaning staff, and just one careless staff member who sat on his phone all day. I sent Goibibo photos and videos as proof on check-in day and spent 5-6 hours calling customer care to ask for cancellation and a refund. They didn't help, and we had to remain there. With no way to cook, we spent heavily on outside food, and my brother had severe stomach pain. It spoiled the whole trip, and we returned home full of regret. This was a misleading, unsafe place that wasn't fit for families. Goibibo shares responsibility for continuing to list it and ignoring genuine complaints. Strongly not recommended. Goibibo should remove the property and refund customers who were cheated.
The room needs better ventilation, and the bedsheets should be free of stains. Thanks to Shaizad for being helpful. Aside from that, my experience was good.
I went to check Hotel O Mukesh Chandra myself before my family visiting Goa booked it, since I live nearby. Google Maps got me to the general area, but finding the property took some searching because there were no visible signs or clear directions. A young man sitting outside, without a uniform or reception setup, confirmed I was in the right place. The room was fairly spacious, but the cleanliness was shocking. The bedsheets had visible stains, and the bathroom was in very poor condition, with large cockroaches that raised serious hygiene and safety concerns. The uneasy first impression didn't improve. In its current state, I wouldn't recommend this place to families, solo female travellers, or anyone expecting basic safety and sanitation. It was deeply disappointing. The property needs a complete overhaul or should be reconsidered for booking platforms.
The hotel goes by different names on different booking apps, and the person handling check-in was extremely lethargic. He acted as if he couldn't see the booking details, asked us to pay more and book offline, and made us wait three hours while telling us to book through multiple apps. Even after we booked, he put on another act because he wasn't happy with the amount. Such greedy, idiotic behaviour can ruin the mood and enthusiasm of people travelling from far away. The worst experience I've had.
I ended up sleeping on the floor because the bed was useless. The sheets and blanket were dirty, and there was no floor mat, hanging space, or storage. It's far from the city. Bad experience, wouldn't recommend it.
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