Kunal D.
I got there at 7:30, and nobody answered until I rang three times. My OYO booking had a noon check-in, so I first asked whether they had rooms without mentioning it. The man at reception said yes. When I explained that I had booked through OYO and that its rules allowed a 30% extra charge for staying from 7:30 until noon, he changed his story and said everything was full. After we argued for a while, he said one room was available. His manner was so unprofessional that I can't imagine how he works in hospitality. He said they only liked customers who came for two hours and paid the full amount, and then demanded extra money for a room. He wanted the deal handled outside OYO, saying OYO was making them bankrupt. He swore at me and told me to talk to Ritesh Agarwal, the OYO owner, if I wanted a room. I'm done with OYO and with these people. They don't deserve even one star, especially that man.
