Suhana F.
We booked two rooms at Hotel Hill View, Pahalgam, and were assured they had centralized heating. With the temperature at -8°C, that mattered. But once we arrived and checked in, there was no heating at all. When we raised it with the staff, they said the heating system wasn’t working and denied that the facility would be provided. Having no basic heat in such freezing weather made our stay terribly uncomfortable. The experience was disappointing and reflected badly on management. I wouldn’t recommend this hotel, especially in the colder months.
