poonam S.
On checkout, the owner kept calling us over and over and showed no patience. The whole service was disappointing and unprofessional, and I wouldn’t recommend Umar Villa. We arrived to find that the room we’d booked had been given to other guests, even though we’d paid the ₹500 advance the owner asked for. This was an unplanned trip with my friend in October, and we’d only booked a day ahead, so being new to the city, we were stuck. The owner offered another AC room and charged ₹1300 extra for just one day, taking advantage of the situation and high demand. That room was average, the AC didn’t work properly, the bathroom was in very bad condition, and there was no room service during our stay.
