Edith M.
The deluxe studio was comfortable, and the room's tourist information and restaurant tips were useful. It's in a lovely old apartment building, with a small, old-fashioned lift that works well. The location is fantastic, just moments from Piazza Maggiore and surrounded by cafes, restaurants, and shops. We were disappointed, though, by how poorly our air conditioning issue was handled. We reported it on Saturday night, but communication with both the person who checked us in and the host was poor. The host came on Monday morning and fixed it by resetting the remote, a two-minute job we could have done ourselves if someone had explained how. It was okay in late September, but would have been a big problem in summer.
