Eleinad

The one real plus was the strategic location for Oristano's beaches. The B&B is out of the way, and Cabras itself, in my opinion, doesn't offer much in attractions or entertainment and has no center for evening strolls. My experience at Eleina's B&B Room was so bad I'd rate it below zero if I could. We booked for September 2nd to 9th, 2024, and never met the owner in person except when arguing about her not following the rules she'd posted in the room. In seven nights, she never changed the sheets, and she cleaned the room and bathroom only once in eight days. After beach trips, you can imagine the sand and dust that built up. If we'd had a broom, my wife or I would have cleaned it ourselves. The children's basket in the room was emptied only once. Breakfast was packaged food, stale biscuits, and an opened cake left in its pan for three days. One day there was no milk, and the next there was no juice. The furniture wasn't practical for storing suitcases. When it came to paying the balance, she broke our phone, insisting we find a time that suited her, either 11:00 or 3:00 in the afternoon, or leave cash in a drawer in the room. In the end, her husband came to collect it one evening around 7:00 PM and gave us a receipt. We're on vacation, though, and leave in the morning and come back in the evening. We went out around 10:00 AM and returned around 7:00 PM every day, and she was never there. No one opened the door when we arrived. She kept telling us over the phone that the keys were in a drawer on a table in the garden of her B&B. The same thing happened when we left, she said goodbye by phone. I've never seen that before, and nothing like it happened at other B&Bs, even when we asked for toilet paper. When we arrived, she would call every day and disturb us on vacation, for instance while we were driving or at the beach. Anyone running a hotel business should be more present and not keep calling guests. Never again.

Regina's hospitality made the stay special. She's a really welcoming owner, and the location is excellent for visiting the beaches around Cabras.

The room was basic, with just the essentials, and the property sits on the far edge of the village, about a 20-minute drive from the beaches. The welcome and arrangements need improvement. There are a thousand rules for self check-in, and the breakfast room is actually a second kitchen used by the owners, so guests can't use it. They also charge extra for air conditioning when no one is in the room. We have a very elderly dog, and when we left it in the room in 43-degree heat, the owner tried to get extra money from us.

The room had some good points: it was large, had a balcony and a good bathroom, especially the fantastic showerhead and water jet. The bed was very comfortable, though the pillows weren't. The location is handy for the main beaches. The breakfast was packaged food, stale biscuits, and the same half doughnut sat in the cake pan for two days. The furnishings weren't practical, with nowhere to leave my open suitcases, and the sheets and furnishings were worn. The owner's behavior felt intrusive, unfair, and exhausting. Back in February, she asked for a 20% deposit for a July reservation with free cancellation. I declined, and she said that was okay. Later she asked for €17 to have the sheets washed because I had a dog. I agreed, but when I arrived the sheets were old, short, and not even ironed. She asked for my number and messaged me on WhatsApp. Signs around the building said to turn off the air conditioning when leaving. Since it was 41 degrees Celsius and my 16-year-old dog was staying in the room, I told her I'd left it on. The next morning I couldn't find milk, so I checked the shelves and found soy milk. When I went out, I saw messages explaining the breakfast arrangements, telling me not to open the kitchen cabinets, and saying I owed her €2.50. I refused, and she texted "OK." I thought she'd leave me alone then, but she asked whether I'd taken the dog with me. I said it was in the room, and she said the air conditioning would be on for two days and I'd have to pay extra. I said no, and she replied, "OK, okay." She asked if I'd be in the room at 6 PM so she could leave the receipt. I said I didn't know when I'd be back and asked her to leave it in the living room and not clean the room. Around 6 PM she knocked and said she needed to leave the receipt and MUST CHECK THE ROOM. My husband had to get dressed, take the dog, and go out. I was completely shocked. She came in and said, "She looks annoyed." What? I was on vacation, and she'd been bothering me for two days with absurd demands and loads of messages, and now she had to check the room? Then she said she'd stopped by to leave the receipt and a little something for guests, even though she'd just insisted she had to check the room. She said that was normal and that it was my fault for not having her clean. She explained that the fridge for our room wasn't the one in the kitchen with numbered shelves, but another one in the hallway. To be fair, she'd written "in the hallway" in one of the 200 messages she'd sent in about 20 hours, but I hadn't realized there were two fridges. What a hassle! In the end, she said I'd caused problems from the start and that she'd already reported our behavior to Booking. I was stunned and asked her to leave me alone. At my last breakfast the next morning, I found the right fridge in the hallway. My impression was that she kept trying to get money from me: the deposit, the laundry fee, the soy milk, and the extra air conditioning charge. Each time I said no, she backed down. Her approach was to have you self check in, then send all the rules and information by WhatsApp. I would have preferred a proper welcome, the necessary information, and not being constantly disturbed. Honestly, I strongly advise against staying here. I felt annoyed and uncomfortable.