Semiramide Palace Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 10:30
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Italian +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- towels
- tv
- wardrobe
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Standard Double room with pool view
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- towels
- tv
- wardrobe
- wi-fi
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1 / 4 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- towels
- tv
- wardrobe
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1 / 4 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Mariana T.
Breakfast was the best part of our two-night stay at the Semiramide Palace Hotel. It was varied and plentiful, served in a pleasant outdoor area with live music. The rest of the experience was a letdown from the start. We arrived Friday around 8 p.m. and found the hotel looking old and poorly maintained. Our first room had mold on the walls, musty-smelling linens, a broken showerhead that wouldn’t stay on the wall, and a toilet that wouldn’t flush properly and kept clogging. When we called reception, they said a technician could only come the next day. Two staff members came to try to fix things, but couldn’t, and neither spoke English or Italian, so communication was difficult. After we pushed quite a bit, they moved us to the next-door room, which was adapted for wheelchair users. That room still had issues: the mini fridge didn’t work, and the central air conditioning could only be adjusted by reception. We asked them to set it to 18°C, but the room stayed uncomfortably warm. When we called several times to ask about changing rooms, they hung up on us more than once, which added to our frustration. The hotel falls far short of what we’d expect from a 4-star place. Both the facilities and customer service need urgent improvement.

Helen C.
We were pleasantly surprised by how pretty and elegant the hotel was. The price was just right, and breakfast was wonderful.
André F.
A couple of things were decent: the location worked for visiting Monopoly and Polignano Al Mare, breakfast was okay, and some staff tried to be attentive. But that effort didn’t make up for the hotel’s biggest problem, the hygiene. Our room wasn’t clean, and the bathroom was the dirtiest I’ve ever seen in a hotel. It wasn’t just grime, there was mold, and we seriously felt our health was at risk when showering. I attached photos to warn others. Worst hotel we saw in Italy. Never coming back.
Christopher H.
There’s plenty of parking for cars and larger vehicles, and the lobby, bar, and ballroom are nice enough. The rooms, though, were old, tired, dirty, and poorly maintained. The toilet valve didn’t work properly, and the bathtub plumbing had been leaking for a long time. The wood trim was rotting, the carpet stained, and we had to use every towel in the room to soak up water on the floor. Maybe this was a four-star hotel years ago, but by US standards it’s one star now. There must be better places to stay in this otherwise wonderful little Italian town.
Bruno F.
We stayed for two nights, and the room was in such poor condition it should have been closed. There was mold all over the bathroom and the shower was broken. When we complained, staff said the hotel was full, so we couldn't move until the next day. We had to use that shower on our first night. This was the worst hotel we stayed at in Italy, and I wouldn't recommend it to anyone.
Amenities
Everything available at this property
General Services
54 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Express Check In/Check Out
- Garden
- All Spaces Non Smoking (Public And Private)
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Cafe
- Car rental
- Airport transportation
- Sun Deck
- Temperature control for staff
- Temperature control for guests
- Additional Measures Against COVID 19
- Number of floors (main building)
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Café
- Non Smoking Area
- Banquet hall
- Projector
- Photocopier
- Parasols
- Hot tub
- Turkish bath (hamam)
- Hairdressing salon
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
7 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
5 available- Business center
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Doctor
- Massage
- Sauna
- First Aid Kit
- Spa treatments
Pool and beach
6 available- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Bicycle hire service
- Bicycle storage
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
1 available- Pets allowed
Room Amenities
2 available- Family room
- TV lounge
Languages
5 available- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
739 m 9 min walk
5.3 km
990 m 12 min walk
506 m 6 min walk
Attractions
20- War Memorial990 m 12 min walk
- Porte della Badessa1.1 km 14 min walk
- Chiesa dell'Immacolata1.3 km 17 min walk
- IndianaPark Castellana Grotte1.4 km 17 min walk
- Grotte di Castellana2.0 km 25 min walk
Restaurants
20- Florien Caffe506 m 6 min walk
- Isola del Caffe511 m 6 min walk
- Jaluke Cafe529 m 7 min walk
- Gran Bar581 m 7 min walk
- Calvetti Coffee Shop587 m 7 min walk
Transit
20- Aeroporto di Bari-PaleseAirport43.4 km
- Aeroporto di Brindisi-CasaleAirport70.7 km
- Castellana GrotteTrain739 m 9 min walk
- Grotte di CastellanaTrain2.1 km 26 min walk
- PutignanoTrain5.0 km

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Deposit
Pet deposit required
Transfers
One-way Airport shuttle - Extra charge may apply