La Loggia Villa Gloria

The location and view are excellent, but the room felt dated. The bathroom was old, dirty, and poorly maintained, and the sheets didn't smell fresh. The bed was extremely uncomfortable, the worst I've ever slept on.

They wouldn't show me the room until I'd paid. After reading other reviews, I wondered if they were avoiding showing guests the run-down rooms. They also told me there were no triple rooms and I'd need to book two, but as soon as I pointed out that their website listed a triple, they found one. The reception was very dirty, dusty, and untidy. We refused to stay and went to another hotel.

The surroundings are beautiful, and it's easy to get there by car. The receptionists were nice and helped us move from our first room, which was in terrible shape. The replacement was somewhat better, but still old, broken, and rundown. The rooms and furniture generally need a lot of attention. Ours was dirty, with worn, partly broken furniture, and a shower that was disgusting and barely usable. Sheets, towels, and bedding looked old and not clean. Our room wasn't cleaned for several days, and even after that the trash was never taken away. Breakfast was poor in both quality and choice. Most of the dishes were dirty; the food was low quality, with two kinds of cheap ham, plain white toast, and lots of bland, cheap store-bought cakes. If there'd been another breakfast place nearby, we'd have gone there. I wouldn't recommend this hotel.

The villa is in a beautiful spot, with lovely views nearby, but that was about where the definite positives ended. The pool was closed, and the staff were very poor. The receptionist barely spoke English. The room wasn't dirty, but the bedspreads and curtains looked like they hadn't been cleaned or replaced in a long time. There's also a large asphalt hump at the turn to the villa, so drive VERY carefully or the underside of your car could hit it. Nothing was critically awful, but there wasn't much to praise either. The worst part came after we left. My friend and I called staff to check us out, but they refused, saying they were busy while they talked to each other. Later, my friend, who had booked the room, got a message saying they couldn't find the bedspread, as if we'd taken it. We explained it was folded on the top shelf of the closet because it was dusty and unpleasant to use. For three days my friend wrote and called to confirm it had been found. At first nobody answered. After we contacted Booking, the hotel replied a couple of days later that the bedspread had been found on the property, wet and dirty, and wanted 90 euros for it. I came away thinking the staff handled some of their problems this way. I don't think the owner was trying to make money from those euros, but clearly doesn't keep staff in check or require them to treat guests well. Thanks to Booking for resolving this in our favor. Future guests could be charged for something without the owner understanding what happened. There are other villas nearby, so I'd choose one of those.