Resort Palazzo Castri 1874 Spa & Garden

The garden behind the hotel and the spa were just right for unwinding after days out in Florence. We also appreciated the complimentary soft drinks and snacks in the minibar, plus afternoon tea each day. Breakfast had plenty of choice and was very good. My wife and I stayed for a week at the start of May. The room was remarkably clean throughout, and the staff were friendly and attentive. Camille deserves a special mention for going out of her way to make sure our food and drinks were to our liking. Most of Florence’s sights are about a 10-minute walk away, as is the main train station, making it easy to explore the city or take a train to Pisa or Rome.

The staff were all so friendly, from reception onward, and the spa was a lovely way to relax and freshen up before heading back out. A shout-out to Leviana. Our room was clean and spacious, with a refreshing bathroom and all the necessities. The central location put us around 13 minutes from the station and 10 from the city center. Everything met or even exceeded expectations during our recent Florence stay. I’d choose this place again if I come back.

All the hotel amenities were extraordinary, and the service was excellent. The staff were friendly and helpful throughout our fantastic stay at Palazzo Castri. I’d highly recommend it, a 10 out of 10 for us.

The team made our stay memorable, especially how welcome they made us and our one-year-old feel. They helped prepare food suitable for the baby, were flexible about pool use, arranged an emergency doctor, and helped us recover travel documents the baby had moved. It’s a comfortable, modern hotel that works well for families, with good breakfast and dinner choices. Thanks for having us. We’d definitely stay again when visiting Florence.