Leonardo Hotel Milan City Center

The breakfast had plenty of choice, but I expected a little more from a 4-star hotel. There weren’t any freshly squeezed juices, and the other egg options cost extra. That’s just my comparison with other places, though. It felt closer to a 3-star, Holiday Inn Express style, which is still perfectly satisfactory. The room’s style, location, safety, and cleanliness were all excellent.

Mattias at the front desk was warm and very professional, and Antonio in the bar gave us excellent service. Their upbeat attitude and care with the little details made the stay for me.

The staff were kind and helpful, and they said the hotel was due to be refurbished in October that year. It badly needs it. Our room had a lot of mould in the bathroom and on the bedroom wall, stained dirty furniture, and very worn fittings and carpet. It looked untouched since the early 80s, and the hotel charged €321 a night. The street is dirty and sits at the edge of China Town. Breakfast coffee wasn’t great either.

We got good value for money, with a generous basement car park just a few metres down the road. The hotel is in the middle of Milan’s China town, so expect plenty of Chinese street food around. It took us about 20 minutes to walk into the city centre. Breakfast was very good, with a nice buffet, good coffee, and a good tea selection.