Residenza Cardinal Girolamo Di Moncelli

The woman running the property was warm and welcoming, and let us choose which apartment we liked best. We picked one with a valley view and a small furnished garden. The property consists of several separate units in a quiet area just outside Montefalco, surrounded by olive groves and vineyards. Our apartment was really a large studio, which we found more practical for two people. We were out exploring the nearby famous towns and villages most of the day, so we didn't mind too much that some kitchen basics were missing at first, like pots, cups, a grater, and a corkscrew. Some of those were provided later. Still, the building needs more care and maintenance. There were several cracks in the walls, a closet door that wouldn't shut, no light on the stove, a broken extractor hood, shutters on one window that wouldn't close, and a front door that was hard to open.

The setting is lovely, in peaceful countryside just two minutes from the center of Montefalco, and the property has real potential. The pool was pleasant, although it was shaded enough that it was hard to enjoy until evening, and some loungers need replacing. The woman responsible for services was trying to keep things in order. But it's a shame to give a low rating, even when it might help the property. The room we booked partly through Smartbox and partly paid for ourselves was dark and needs major maintenance. The shower stall needs attention, there was a foul drain smell and some mildew, and the taps need descaling, no more vinegar! The children's play equipment needs maintenance too, and is almost dangerous.

We stayed in one of several apartments set in separate buildings, which gave the complex a welcoming feel. It's a beautiful place, just a two-minute drive from the historic center of Montefalco. Our apartment was spacious and comfortable, with a lovely view over hills in autumn colors, olive trees, and Sagrantino vines. The staff were kind, welcoming, and helpful. We'll definitely come back.

The receptionist was kind, but the stay was awful. The bathroom had mold and no hangers, and there were cracks and stains throughout the place. The studio felt damp, dirty, and stuck in the 1970s, from the kitchen and furniture to the sagging mattress on the double bed. We booked through Smartbox after seeing good reviews on Google. Breakfast was included, but we left as soon as we woke up without eating.