B e b helena

The rooms were adequate, but the service was very disappointing. We booked three nights for four people with breakfast included. On arrival, each room had a tray with four packaged pastries, a few coffee pods, and some rusks. There was no dairy or fruit juice, and the four of us had to share one tea bag. The dishes were cardboard, and we had to wash them ourselves because there weren’t enough cups. Breakfast was advertised as being served from 7:00 am to 10:00 am, but that didn’t happen. On the following mornings, nobody came to refill the trays, and no one was on the premises, despite the advertisement saying otherwise. We contacted the host several times and were assured someone would come every day to restock. We’re still waiting. We ended up buying our own breakfast and fruit juice. The establishment really didn’t meet the standard it advertised. I don’t recommend it.