bianca J.
The staff's service was deeply disappointing. They came across as unprofessional and unfriendly, and the way guests were treated seemed unfair and inconsistent. The rooms weren't clean, and there were no private bathrooms, only shared ones. We were so uncomfortable that we even slept in our clothes. The place also lacked decent climate control and a welcoming atmosphere. They were rude and unfriendly, and honestly, I felt the treatment was racist. Yes, I said it. It seemed like guests were treated differently based on race.
