Foria 49 Apartments by Wonderful Italy

Our stay at Foria 49 Apartment 1 by Wonderful Italy was a real letdown. The biggest problems were the broken air conditioning in both bedrooms, the strong sewage smell from the kitchen and second bathroom, and a shower in that bathroom that left standing water every time we used it. The apartment also had stained bedding, dirty walls, and very few toiletries. It felt like cleaning and upkeep had been neglected. When we tried calling and texting the local representative, nobody answered, and we got no help, apology, or follow-up. We sent photos, videos, and full documentation, but the company offered just €55.35 in compensation. I found that insulting given the condition of the apartment and the lack of customer service. The experience didn’t match what the listing promised, and I can’t recommend either the property or Wonderful Italy after the way this was handled. I hope other guests have better luck, but if you need a well-maintained place and responsive support, I’d think twice.