Hotel dP Olbia - Sardinia

The pool and the view were nice, and the hotel structure itself was okay. They also let us use the facilities on our last day and provided a towel for a shower in the shared pool bathroom. But the soundproofing between rooms was really poor. One day, heavy rain meant we had dinner at the hotel. The person who took the booking, greeted us, seated us, and brought the menu made it the worst restaurant experience I’ve ever had. They were rude and hostile. I checked my phone: it took almost 35 minutes just to get seated and receive the menu, even after we raised our hands several times. The restaurant wasn’t full enough to explain the delay. The deposit pre-authorization was another unpleasant part. They said it followed international standards, but the way they explained it made us feel like criminals for bringing in a bottle of water. They claimed it could mean an extra room-cleaning charge of €200, which is outrageous. We felt pressure not to leave even a candy wrapper in the bin.

During my July stay at dP Olbia, the power went out unexpectedly. The hotel staff handled it with real care and professionalism. What stayed with me most was how they dealt with my concerns afterward. They were clear in their communication, took responsibility, and offered a fair solution. That response left me with a positive impression, and I’d be happy to come back. Great customer service really makes a difference.

We stayed at the DP Hotel in Olbia from August 31st to September 6th and had a fantastic time. Half board was excellent: breakfast was a fresh, varied buffet, and dinner was a delicious, well-prepared four-course menu each evening. There was plenty of flexibility for special requests. The restaurant team were attentive, friendly, and professional. Chiara and Christina in particular looked after us wonderfully throughout our stay. The reception staff were always friendly and helpful as well. The rooms and the whole hotel complex were spotless. The cleaning staff did a great job every day, and their care showed in the fresh, pleasant feel of the place. Everything was well maintained, which added to the comfort. I’d happily return and recommend the hotel without reservation.

The rooms were noisy because the doors didn’t close properly, and the staff seemed unprepared whenever an issue came up. Getting around was a hassle too, since the elevators kept breaking down. At the pool, we weren’t allowed to open our own umbrella for shade, even though there wasn’t any wind that day. Breakfast was the same tired omelette every morning, except the morning after a power outage, when they said they still couldn’t serve omelettes because of it. I stayed for a week, and the whole experience was frustrating. It wasn’t worth the money, and I wouldn’t recommend this hotel.