Palazzo Artale Holiday Homes

It was a real nightmare. Constant vibrations came through the adjoining wall, like someone drilling, and we couldn't sleep. The apartment is in a basement and smelled of sewage. When we raised the issue, they said there was nothing they could do. I don't recommend staying here. Better to pay a little more and go somewhere else.

We opened the door, had a look around, and left. It's a dark, run-down basement with no windows or bathroom door, and the sewage smell was so unbearable that sleeping there would have been impossible. I don't even think a place like this can legally be used as a guesthouse.

We booked through Airbnb because the location was central, and that's the only good thing we can say about it. The ground-floor apartment is practically on the street, has a tiny window, and smells musty and like sewage. Loud banging and hammering from neighboring apartments went on all night. We felt so uncomfortable that we left that evening. Being central didn't make up for the lost sleep or awful air.

We paid for three nights, then heard nothing from them. Several calls went unanswered, so we had to find somewhere else to stay despite already having paid for this booking. We got no refund. Don't go there under any circumstances, they're scammers.