in the heart of Rome, a stone's throw from Vatican
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:30
- Check-out
- Until 10:30
- Parking
- Nearby
- Pets
- Not allowed
- Languages
- English, Italian
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 2 Bedrooms Apartment
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 1 Apartment
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 1 Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 2 Bedrooms Quadruple Apartment
- 4 guests
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Camila R.
The bedbugs were the worst part. They started appearing all over the room and beds, and when we called reception, nobody answered at first. Someone called back after a few minutes and said it was too late to move us, and that we could sort it out the next day. They didn’t seem concerned about whether we had anywhere to sleep. We asked for a refund and were told no. The following day they moved us to a room in another building, but it wasn’t ready when we got there. He said he’d refund one night, then returned only part of it. He was rude and said he didn’t speak English. The room had smelled of tobacco from the start, and the hotel setup, run by the “white vatican,” felt strange. It was somewhat bearable because most things looked clean, aside from a few stains on the sheets.

Martin P.
The host was really friendly, and the place was clean and well situated. A very good choice for a stay in Rome, highly recommended.
Lucy H.
The location worked well for the Vatican City and museums. The room was lovely, though there was a little noise.
Leonard B.
Could you please share a phone number to contact you?
Rui C.
This place is not a hotel. I booked thinking it was one, but found a three-bedroom apartment instead. At 1:00 AM I collected the key from one apartment, then had to walk 10 minutes to sleep in another. The room there was in awful shape and looked nothing like the photos of the room I booked on Booking.com. The room was filthy, the sheets had holes, the bathroom was dirty, and the equipment was disgusting and dangerous. I have photos. My wife and I were scratching all week from the dirty sheets, towels, and general filth. Hot water took patience, or luck. Fortunately, Rome was warm. I expected the cleaning lady to come the next day, but she didn’t show. She finally came on the second day after I complained to Booking.com customer service. She replaced the ancient hairdryer, and that was all. There was no cleaning or other service, just two small sachets of shower gel for the entire week. The trash wasn’t taken out once. There are more photos in my Google review. I usually find something positive even in a terrible situation, but I can’t say anything good about the Vatican Heart. It’s the worst I’ve ever seen.
Amenities
Everything available at this property
General Services
25 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Washing machine
- Express Check In/Check Out
- Terrace
- Fire Extinguisher
- Radio
- Allergy Free Rooms
- Smoke Detector
- Clothes rack
- Linens
- Iron and board
- Dry Cleaning
- Iron
- Microwave oven
- Coffeemaker
- Airport transportation
- Family/Kid Friendly
- Baby sleepers
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
1 available- Upper floors accessible by elevator
Internet
1 available- Free Wi Fi
Parking
1 available- Parking nearby
Meals
4 available- Coffee/tea for guests
- Restaurant
- Kitchen
- Kettle
Business Services
1 available- Conference Hall
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
2 available- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
58 m 1 min walk
174 m 2 min walk
245 m 3 min walk
10 m 1 min walk
Attractions
20- Vatican Museums245 m 3 min walk
- Castel Sant'Angelo912 m 11 min walk
- Piazza Navona1.6 km 20 min walk
- Piazza del Popolo1.7 km 21 min walk
- Janiculum Hill1.8 km 22 min walk
Restaurants
20- Caffe dei Papi10 m 1 min walk
- Ni Hao20 m 1 min walk
- Trapizzino30 m 1 min walk
- Vinsanto Vino & Cucina32 m 1 min walk
- L'Insalata Ricca39 m 1 min walk
Transit
20- Aeroporto di Roma-CiampinoAirport16.5 km
- Aeroporto di Roma-FiumicinoAirport20.1 km
- Bastioni di MichelangeloBus58 m 1 min walk
- Leone IVBus170 m 2 min walk
- Risorgimento/S. PietroTram174 m 2 min walk

Stay rules
Important conditions for your stay