Relais Palazzo Taverna

The hotel is old, and check-in is at a different location. My wife slipped on a wet floor and fell. We reported it, but they ignored the complaint, although they did wipe up the water. The shower opening is tiny, about a foot, and the space is 18" square. I couldn't fit through the door, and I'm only 220 lbs.

The staff and the location are what make this place work. They were really helpful, and you can get to the sights without going far. The room itself was average, and the old building shows in its condition, though it was OK. We liked our stay, as long as you aren't expecting the Mariot.

You get the basics here, including hot water, a heater, and AC. The building feels old-school, and I noticed a damp, earthy smell. The walls are thin too, so we could hear everything from next door, lol. On the plus side, the location is very good, with food and public transport all around.

Getting around from this hotel was great, but the stay didn't feel worth what we paid. The mattress was so uncomfortable it felt like sleeping on plywood, and the WiFi didn't work at all while we were there. The room had several broken things, including the shower door, soap dispenser, and a shower head that wouldn't stay up. Cleanliness was also disappointing, with wall stains and musty-smelling sheets.