Katie M.
I paid for six nights in July 2023 and got a confirmation email from Simone. Before my March 2024 trip, I emailed him several times during the week leading up to it, but heard nothing. The phone numbers either didn't work or went unanswered. For peace of mind, I booked somewhere else and stayed there. I still went to the doorbell, and Simone answered. There was no electricity, and the room wasn't clean or ready, so staying there wasn't possible. A friend of mine had booked it too and had to find a hotel on the spot. When I came back near the end of my Rome visit to ask for my money back, I saw three Italian travelers with suitcases outside, also trying to reach Simone and get in. They couldn't contact anyone either, gave up, and went looking for another hotel. Two weeks after I asked for the refund, it still hadn't arrived, and I doubt it ever will. Don't book this hotel. Use Airbnb or another secure site. Rome itself was fantastic!

