Chisom N.
I like this place because I can find my document here.
Recent reviews shared by hotel guests
I like this place because I can find my document here.
Andrea, the pool attendant, was excellent, always around and ready to help with anything. Liliana was kind and helpful too, and the beach is just a short walk away. We found the peace and kindness here hard to come by these days, along with excellent local food that's a must-try, good prices, and a setting that could make a Hollywood resort jealous. A place to discover, enjoy, and come back to.
We spent two days in this wonderful place and felt welcomed by the owners' warmth and hospitality. The food was delicious, and the pool was clean, relaxing, and comfortable. I'd gladly stay again if I'm in the area.
The owners are the best part, always smiling, kind, and attentive to what you need. We stayed for two days and found the atmosphere simple and relaxing. The food was good, the rooms were clean, and there was plenty of outdoor space to spend time with friends. Well done!
SCANDALOUS, to put it in one word. The property and Expedia both left me frustrated, with Expedia washing its hands of the issue. The website didn't say the pool and restaurant were unusable. The rooms were dark, the furniture was run down, and across the street there was a reception center for immigrants. People from there were freely moving around the property and using the shared areas without supervision. Their presence wasn't the problem; the property wasn't managing the situation, and it hadn't been disclosed anywhere. As soon as we saw all this, we left without even checking in. Expedia refused to help, saying a refund depended on the property approving it, which it obviously didn't. This deserves a complaint.
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